Privacy Policy
Last updated: 30 May 2026
Ranked Digital ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Ranked Digital is a trading name of Prospera UK Capital Ltd (Company No. 15754995).
Registered address: 128 City Road, London, EC1V 2NX
Email: hello@rankeddigital.co.uk
Phone: 07908 482 885
2. What Data We Collect
We may collect the following personal data:
- Contact information: name, email address, phone number
- Business information: business name, website URL, industry
- Enquiry details: messages submitted through our contact forms
- Technical data: IP address, browser type, pages visited (via analytics)
- Communication records: emails and messages exchanged with us
3. How We Collect Your Data
We collect data when you:
- Fill in a contact or enquiry form on our website
- Email, call, or message us directly
- Provide your details in person (e.g. at a meeting or business visit)
- Browse our website (technical data only, via cookies)
4. Lawful Basis for Processing
We process your data under the following lawful bases:
- Consent: when you submit a form or opt in to communications
- Legitimate interest: to respond to enquiries, provide quotes, and deliver our services
- Contractual necessity: to fulfil services you have engaged us to provide
5. How We Use Your Data
- To respond to your enquiries and provide quotes
- To deliver web design, SEO, and digital marketing services
- To communicate project updates and relevant information
- To improve our website and services
- To comply with legal obligations
We will never sell, rent, or share your personal data with third parties for marketing purposes.
6. Data Sharing
We may share your data with:
- Service providers: hosting, email, and analytics platforms that help us operate (e.g. Web3Forms, Google Analytics)
- Legal authorities: if required by law or to protect our rights
All third-party processors are required to handle your data securely and in compliance with GDPR.
7. Data Retention
We retain your personal data only for as long as necessary:
- Enquiry data: 12 months from last contact, unless a business relationship is established
- Client data: 6 years after the end of the engagement (for legal and accounting purposes)
- Technical/analytics data: 26 months
8. Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of the data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Restriction — request we limit how we use your data
- Portability — request your data in a machine-readable format
- Object — object to processing based on legitimate interest
- Withdraw consent — at any time, without affecting prior processing
To exercise any of these rights, email us at hello@rankeddigital.co.uk. We will respond within 30 days.
9. Cookies
Our website may use cookies to improve your experience. These include:
- Essential cookies: required for the site to function
- Analytics cookies: to understand how visitors use our site (e.g. Google Analytics)
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
10. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL/TLS encryption on all pages
- Secure hosting with access controls
- Regular security reviews
11. Children's Data
Our services are not directed at individuals under 18. We do not knowingly collect data from children.
12. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
ico.org.uk/make-a-complaint
Phone: 0303 123 1113
13. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.